Before returning translated and proofread documents to customers, staff members carefully check them against comprehensive standardized checklists to be sure that they meet our high quality criteria. We also work to improve document quality.
Our translators are highly experienced and have developed specialized knowledge to meet unique vocabulary and other requirements. Translators must demonstrate their capabilities by passing tests before registering with us.
Our translators are regularly evaluated and information on them is shared company-wide to ensure that the best and most knowledgeable translators are assigned to each and every job.
We hold internal seminars featuring lectures by industry experts and take part in outside seminars to gain update further specialized knowledge.
We survey customers to hear their opinions directly so that we can improve translation quality and other services.